Service Lot Attendant - Elevate Your Career at DAG!
Are you passionate about cars and have a keen interest in the automotive industry? At DAG, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself! 
Why we need you
Our goal is to create a seamless and enjoyable experience for every customer, from sales to service. To achieve this, we need energetic and dependable team members who are excited to be a part of the fast-paced automotive world.
Our vision at DAG is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who embodies our "fix it right the first time" attitude.
Without you, we're just another service center. With you, we're the guardians of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing
We are looking for a Service Lot Attendant who will play a vital role in the success of our service department. As the first point of contact for many of our customers, you’ll ensure that their vehicles are handled with care and precision. Your daily responsibilities will include organizing the lot, moving vehicles to and from the service area, maintaining a clean and presentable work environment, and assisting service advisors and technicians with various tasks. This role is ideal for someone who is hardworking, reliable, and eager to grow within the automotive industry.

Vehicle Management: Move and park customer vehicles in a safe and efficient manner, ensuring that the lot is always organized and accessible.
Service Preparation: Drive vehicles to and from the service bays, car wash, or detailing areas, and ensure vehicles are ready for customer pickup after service is completed.
Customer Interaction: Greet customers upon arrival in a friendly and professional manner, assisting with any initial questions or directing them to the appropriate service advisor.
Lot Organization: Maintain a well-organized lot by keeping vehicles neatly arranged, ensuring the service area is clean, clear, and safe for customers and staff.
Vehicle Inspection: Perform quick visual inspections for obvious issues (such as flat tires or visible damage) and report them to service advisors or technicians.
Detailing Assistance: Wash and vacuum customer vehicles after service if needed, ensuring every vehicle leaves the lot in excellent condition.
Assist Service Team: Provide general support to the service advisors and technicians, such as retrieving vehicles, delivering parts, or setting up work areas.
Lot Maintenance: Regularly monitor the lot and service areas for trash or debris, ensuring a clean and professional environment at all times.
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications

Passion for Cars: Enthusiastic about working around vehicles and providing great service.
Valid Driver's License: A clean and valid driver’s license with a good driving record is required.
Team Player: Ability to work well with others in a fast-paced environment, with strong communication and problem-solving skills.
Physical Stamina: Comfortable with extended periods of walking, standing, and driving, and the ability to lift up to 50 lbs as needed.
Professionalism: Present a positive and professional attitude when interacting with customers and team members.
Attention to Detail: Ability to follow instructions carefully, particularly when handling vehicles or performing inspections.
Flexibility: Availability to work various shifts, including weekends and evenings, as needed.
What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
  Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

 Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at DAG in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.\

Licensed Automotive Technician (310S) - Elevate Your Career at Downtown Toyota!
Are you passionate about cars and driven to keep them running at their best? At Downtown Toyota, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself!
Why we need you
You know that satisfying moment when a perfectly tuned engine purrs to life? That blend of precision, expertise, and mechanical harmony? That's what we live for. And that's where you come in.
Our vision at Downtown Toyota is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just fix problems, but prevents them. Someone who sees beyond the immediate repair to the long-term performance of the vehicle. Someone who embodies our "fix it right the first time" attitude.
Without you, we're just another service center. With you, we're the guardians of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing
You'll be the backbone of our service department, the expert who ensures every vehicle that leaves our shop is in peak condition. Your extensive knowledge and expertise will be crucial in delivering exceptional service and maintenance to our guests' vehicles.
Your responsibilities will include:

Diagnose & Repair: Tackle a wide range of vehicle issues, from routine maintenance to complex diagnostics, ensuring every car leaves our shop in peak condition.
Inspect & Troubleshoot: Use state-of-the-art tools and technology to identify problems and develop effective repair plans.
Customer Interaction: Communicate clearly and confidently with customers about their vehicle's needs, offering expert advice and recommendations.
Team Collaboration: Work closely with other technicians and service advisors to ensure a smooth and efficient workflow.
Continuous Learning: Stay updated on the latest industry trends, tools, and technologies to enhance your skills and deliver top-notch service.
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications

Licensed Automotive Technician: Valid Automotive Service Technician License (310S).
Experience: Proven experience in automotive repair and diagnostics.
Technical Skills: Proficiency with diagnostic tools and equipment.
Problem-Solving: Strong analytical skills to diagnose and solve complex issues.
Customer Service: Excellent communication skills and a commitment to customer satisfaction.
Team Player: Ability to work well with others in a collaborative environment.
Passion: A genuine love for automobiles and a drive to keep learning and improving.
It would be nice if

You have experience with Toyota systems
You have additional certifications in specialized areas of automotive repair
You have experience mentoring junior technicians
 What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Downtown Toyota and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Downtown Toyota and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Downtown Toyota in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Service Advisor - Elevate Your Career at Downtown Toyota!
Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? At Downtown Toyota, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself!
Why we need you
Do you have a deep understanding of the automotive service process? Do you have excellent organizational, communication, and customer service skills? That's what we live for. And that's where you come in.
Our vision at Downtown Toyota is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just take appointments, but is outgoing and enthusiastic, maintaining high energy throughout the workday. Someone who consistently provides excellent customer experience to every guest and embodies our “you are what drives us" attitude.
Without you, we're just another service center. With you, we're the providers of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing
As a Service Advisor, you are the trusted guide for our guests throughout their vehicle ownership journey. You are not just coordinating services; you are the reliable consultant who understands and anticipates the unique needs of each guest, ensuring their vehicle is well-maintained and cared for in a manner that aligns with their lifestyle. You will create a personalized and seamless experience, from greeting guests to understanding their service needs, advising on tailored services, and ensuring the effective completion of each service. Your role is pivotal in building long-lasting relationships with our guests, fostering a sense of trust, and ensuring our guests feel valued and well-informed at every interaction. Through your commitment to exceptional service, you will enhance guest satisfaction and loyalty, contributing to the overall success and reputation of our dealership.
Your responsibilities will include:

Customer Service:

Customer Interaction: Greet customers warmly upon arrival and ascertain their needs, whether for maintenance, repair, or diagnostic services.
Consult with customers: Listen carefully to customer concerns, ask clarifying questions, and clearly explain the necessary services or repairs in a way that is easy for the customer to understand.
Service recommendations: Based on the customer's needs, recommend services, maintenance schedules, or repairs that will ensure the vehicle’s performance and safety.
Follow-up communication: Keep customers informed on the status of their vehicle repairs throughout the service process, including unexpected delays or additional services needed.
Post-service follow-up: After the service, review the work performed with the customer, explain charges, and answer any final questions they may have.

Work Order Management:

Create detailed work orders: Prepare accurate and thorough work orders by documenting customer concerns, recommended repairs, and agreed-upon services.
Authorize repairs: Obtain customer approval for additional work not covered in the original estimate and document all authorizations.
Scheduling: Coordinate vehicle drop-offs and pick-ups, managing the service department’s workflow to optimize efficiency and minimize customer wait times.

Collaboration with Technicians:

Liaison role: Serve as the main point of contact between the customer and service technicians, relaying technical information and repair details.
Technical consultation: Work with technicians to clarify service recommendations or identify solutions to complex vehicle issues.
Quality control: Review and verify the accuracy of work orders and service estimates, ensuring all necessary repairs are completed before closing the work order.

Sales and Upselling:

Upsell services: Educate customers on recommended or required maintenance services based on mileage, wear and tear, or manufacturer guidelines. Offer additional services that may improve the vehicle's performance or extend its lifespan.
Promotions: Inform customers about current service specials, warranties, or discounts available at the dealership.
Product knowledge: Stay updated on new automotive products and service procedures to effectively communicate with customers and recommend additional services.

Customer Retention:

Customer relationship management: Build and maintain long-term relationships with customers by offering excellent service, ensuring customer satisfaction, and following up after the service.
Survey feedback: Encourage customers to complete surveys and provide feedback about their service experience, working to resolve any issues promptly and professionally.
Loyalty programs: Promote dealership loyalty programs and encourage customers to return for future services and repairs.

Financial and Administrative Duties:

Estimate preparation: Prepare cost estimates for the customer based on the diagnosis provided by the service technicians. Clearly communicate labor costs, parts prices, and any other associated fees.
Billing: Ensure invoices are accurate, all parts and labor are properly billed, and warranty or service contract coverage is applied where applicable.
Payment processing: Handle cash, credit card, and warranty transactions, ensuring proper financial documentation is maintained for all services.
Warranty claims: Process warranty claims for customers and work with the manufacturer to resolve any warranty issues efficiently.
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications

Experience: Minimum of 2-3 years of experience in a service advisor role, preferably within an automotive dealership or service center environment.
Technical knowledge: Strong understanding of automotive repair processes, vehicle maintenance, and service requirements. Familiarity with diagnostic tools and repair procedures.
Communication skills: Excellent verbal and written communication skills, with the ability to explain technical information to customers in a clear and simple manner.
Customer service skills: Strong customer service orientation with a focus on building positive, long-term customer relationships.
Sales skills: Ability to identify opportunities for upselling and increasing repair orders without compromising the trust of the customer.
Organizational skills: Highly organized with the ability to manage multiple tasks, appointments, and deadlines in a fast-paced environment.
Problem-solving: Ability to troubleshoot customer concerns and resolve issues in a timely, efficient, and professional manner.
Computer proficiency: Comfortable using dealership management software (e.g., CDK, Reynolds & Reynolds), appointment scheduling systems, and Microsoft Office Suite.
It would be nice if

Industry experience: Experience in both dealership and independent repair facilities is an asset.
Brand experience: With Toyota parts and service.
What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
This is an in-person role.
Downtown Toyota and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Downtown Toyota and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Downtown Toyota in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Receptionist/Administrative Assistant - Elevate Your Career at Downtown AutoGroup!
Do you thrive in a customer-focused environment? Are you passionate about delivering exceptional guest experiences? Then this is the perfect opportunity for you! Downtown AutoGroup, is seeking a detail-oriented and enthusiastic Receptionist/Administrative Assistant to join our dynamic and fast-paced environment at one of our innovative dealerships at Downtown AutoGroup’s revolutionary Autoplex!  We’re changing the way people buy cars – be a part of it! Take a look at our unique approach and see for yourself! 
Why we need you
As the first point of contact for our dealership, the Receptionist/Administrative Assistant plays a key role in ensuring a smooth, professional, and positive experience for all visitors and clients. This position is perfect for someone who thrives in a fast-paced environment, loves interacting with people, and has a passion for the automotive industry.
Here's what you'll be doing
You will be the welcoming face of our dealership, playing a key role in establishing an outstanding experience for each guest from the moment they walk through the door.  You will be responsible for managing front-desk operations, supporting administrative functions, and providing exceptional service to customers in person and over the phone. This role is pivotal in maintaining an organized and friendly environment, ensuring smooth operations within our dealership.
Key Responsibilities:

Front Desk Management:

Greet and welcome customers, ensuring a warm and professional reception.
Answer and direct incoming calls in a courteous manner, managing multi-line phone systems.
Manage customer inquiries, schedule appointments, and direct clients to appropriate departments (sales, service, finance).
Maintain the cleanliness and organization of the reception area, ensuring it reflects the high standards of the dealership.

Administrative Support:

Provide administrative assistance to various departments, including sales, service, and finance.
Assist in maintaining customer databases, updating records, and inputting data accurately.
Handle clerical duties such as filing, photocopying, scanning, and completing licensing documentation.
Assist with preparation of reports, documentation, and communications as needed.
Coordinate incoming and outgoing mail, packages, and deliveries.

Customer Service Excellence:

Be the dealership’s ambassador, providing customers with information about services, promotions, and vehicle inventory.
Assist with customer check-in for service appointments, ensuring a smooth hand-off to service advisors.
Monitor and follow up on customer inquiries to ensure timely and effective resolution.
Respond to email inquiries and follow up with customers regarding appointments and services.

Appointment and Scheduling Management:

Maintain and manage the dealership’s calendar for meetings, appointments, and test drives.
Coordinate customer service appointments, vehicle deliveries, and sales meetings.

General Office Tasks:

Assist in organizing dealership events, meetings, and other special functions.
Handle any additional tasks or projects as requested by management.

You need these qualifications

Previous experience as a receptionist, administrative assistant, or in a customer service role.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks simultaneously in a fast-paced environment.
Understanding of the importance of providing an exceptional customer experience to both internal and external customers
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems.
A friendly, professional demeanor with a customer-first attitude.
Ability to work independently as well as part of a team.
Positive attitude and a willingness to take initiative.
High school diploma or equivalent.
It would be nice if you

Have previous experience in the automotive industry.
Have additional education or certifications.
Have a Valid Ontario G Driver’s License with no demerit points
What we offer

Impactful Work: Every day presents new challenges and opportunities to make a difference.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: Attractive salary.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Positive Work Environment: Be part of a supportive and friendly team that values your contribution.
Apply Now!
If you're a proactive individual who enjoys interacting with customers and keeping things running smoothly, we'd love to hear from you. We're excited to hear your story! 
This is an in-person role.
Downtown AutoGroup is anequal opportunity employer committed to creating an inclusive and accessible environment for all employees. We'd be happy to provide reasonable accommodations to help you apply - just email us at hr@dtautogroup.com.
Join us at Downtown AutoGroup in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Sales & Leasing Consultant - Elevate Your Career at Nissan Downtown!
At Nissan Downtown, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that buying a car should be as exciting as driving one. Take a look at our unique approach and see for yourself!
Why we need you
You know that moment when someone finds their perfect car? That indescribable mix of excitement, pride, and anticipation? That's what we live for. And that's where you come in.
Our vision is to create lifetime guests, not just one-time buyers. But to do that, we need someone extraordinary. Someone who doesn't just sell cars, but who crafts experiences. Someone who sees beyond the price tag to the adventures waiting to happen. Someone who can turn a simple test drive into the beginning of a beautiful relationship.
Without you, we're just another dealership. With you, we're the place where automotive dreams come true.
Here's what you'll be doing
You'll be the face of Nissan Downtown, the person who turns browsers into buyers and buyers into lifelong enthusiasts. You'll guide our guests through the exciting journey of finding their perfect vehicle, making every step of the process a delight.
Your days will be filled with

Crafting personalized experiences for each guest, matching their unique needs with the perfect vehicle
Building lasting relationships that turn first-time buyers into lifetime guests
Collaborating with our team to continuously innovate and improve our guest experience
Staying ahead of automotive trends and technologies to provide expert advice
Celebrating with guests as they drive off in their dream car
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications

You have a proven track record of creating exceptional customer experiences, preferably in automotive sales or a related field
Your passion for automobiles is infectious, and you can match products with customer needs.
You're a master of building relationships, with the ability to connect with people from all walks of life
You must hold a valid OMVIC License
You hold a valid Ontario G Driver's License with a clean driving record
It would be nice if

You have experience in luxury or high-end retail sales
You're fluent in multiple languages, reflecting the diversity of our community
You have a background in or passion for automotive technology and innovation
You've been part of a team that's revolutionized an industry
What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Nissan Downtown and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Nissan Downtown and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Nissan Downtown in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

3rd or 4th Year Apprentice Automotive Technician - Elevate Your Career at Nissan/Infiniti Downtown!
Are you passionate about cars and driven to keep them running at their best? At Nissan/Infiniti Downtown, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. 
We offer a dynamic and fast-paced environment where technology and innovation meet expert craftsmanship. Our team is committed to excellence, and we are looking for individuals who share our passion for cars and dedication to customer satisfaction.We’re changing the way people buy cars – be a part of it! Take a look at our unique approach and see for yourself!
Why we need you
You know that satisfying moment when a perfectly tuned engine purrs to life? That blend of precision, expertise, and mechanical harmony? That's what we live for. And that's where you come in.
Our vision at Nissan/Infiniti Downtown is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just fix problems, but prevents them. Someone who sees beyond the immediate repair to the long-term performance of the vehicle. Someone who embodies our "fix it right the first time" attitude.
Without you, we're just another service center. With you, we're the guardians of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing
As a 3rd or 4th Year Apprentice Technician, you will work closely with experienced technicians to develop your mechanical skills and gain hands-on experience in diagnosing, repairing, and maintaining a wide range of vehicles. This role is perfect for those who are eager to learn, ready to get their hands dirty, and excited about advancing in the automotive field.
Your responsibilities will include:

Hands-On Training: Work alongside senior technicians to learn all aspects of automotive repair and maintenance, including brake systems, transmissions, engine diagnostics, electrical systems, suspension, and more.
Vehicle Inspection: Assist in conducting thorough vehicle inspections to identify mechanical issues, wear and tear, and potential safety concerns.
Diagnostics and Repairs: Learn to use advanced diagnostic equipment and software to troubleshoot and resolve mechanical problems, ensuring vehicles are repaired to the highest standards.
Preventative Maintenance: Perform routine maintenance services such as oil changes, tire rotations, battery replacements, and fluid top-ups.
Team Collaboration: Communicate effectively with service advisors and team members to ensure smooth workflow and customer satisfaction.
Safety and Cleanliness: Maintain a clean and safe workspace, adhering to all company and industry safety standards.
You need these qualifications

Passion for Automobiles: A genuine interest in the automotive industry and a desire to build a long-term career as a skilled technician.
Education: High school diploma or equivalent is required. Enrollment in or completion of an automotive-related vocational program is a plus.
Mechanical Aptitude: Strong problem-solving skills and a keen attention to detail when working with complex systems.
Communication Skills: Ability to effectively communicate with team members and customers in a clear and professional manner.
Physical Ability: Comfortable with standing, bending, lifting heavy objects, and working in a physically demanding environment.
Basic Knowledge: Familiarity with vehicle service requirements, automotive tools, parts, and systems is a plus, but not required. Training will be provided.
Valid Ontario G Driver’s License with no demerit points.
 What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Nissan/Infiniti Downtown and Downtown AutoGroup are equal opportunity employers committed to creating an inclusive and accessible environment for all employees. We'd be happy to provide reasonable accommodations to help you apply - just email us at hr@dtautogroup.com.
Join us at Nissan/Infiniti Downtown in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Licensed Automotive Technician (310S) - Elevate Your Career at Nissan/Infiniti Downtown!
Are you passionate about cars and driven to keep them running at their best? At Nissan/Infiniti Downtown, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself!
Why we need you
You know that satisfying moment when a perfectly tuned engine purrs to life? That blend of precision, expertise, and mechanical harmony? That's what we live for. And that's where you come in.
Our vision at Nissan/Infiniti Downtown is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just fix problems, but prevents them. Someone who sees beyond the immediate repair to the long-term performance of the vehicle. Someone who embodies our "fix it right the first time" attitude.
Without you, we're just another service center. With you, we're the guardians of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing
You'll be the backbone of our service department, the expert who ensures every vehicle that leaves our shop is in peak condition. Your extensive knowledge and expertise will be crucial in delivering exceptional service and maintenance to our guests' vehicles.
Your responsibilities will include:

Diagnose & Repair: Tackle a wide range of vehicle issues, from routine maintenance to complex diagnostics, ensuring every car leaves our shop in peak condition.
Inspect & Troubleshoot: Use state-of-the-art tools and technology to identify problems and develop effective repair plans.
Customer Interaction: Communicate clearly and confidently with customers about their vehicle's needs, offering expert advice and recommendations.
Team Collaboration: Work closely with other technicians and service advisors to ensure a smooth and efficient workflow.
Continuous Learning: Stay updated on the latest industry trends, tools, and technologies to enhance your skills and deliver top-notch service.
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications

Licensed Automotive Technician: Valid Automotive Service Technician License (310S).
Experience: Proven experience in automotive repair and diagnostics.
Technical Skills: Proficiency with diagnostic tools and equipment.
Problem-Solving: Strong analytical skills to diagnose and solve complex issues.
Customer Service: Excellent communication skills and a commitment to customer satisfaction.
Team Player: Ability to work well with others in a collaborative environment.
Passion: A genuine love for automobiles and a drive to keep learning and improving.
It would be nice if

You have experience with Nissan or Infiniti systems
You have additional certifications in specialized areas of automotive repair
You have experience mentoring junior technicians
 What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Nissan/Infiniti Downtown and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Nissan/Infiniti Downtown and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Nissan/Infiniti Downtown in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Service Advisor - Elevate Your Career at Lexus Downtown!
We are looking to add to our team!!!! Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? At Lexus Downtown, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself!
Why we need you
Do you have a deep understanding of the automotive service process? Do you have excellent organizational, communication, and customer service skills? That's what we live for. And that's where you come in.
Our vision at Lexus Downtown is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just take appointments, but is outgoing and enthusiastic, maintaining high energy throughout the workday. Someone who consistently provides excellent customer experience to every guest and embodies our “you are what drives us" attitude.
Without you, we're just another service center. With you, we're the providers of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing
As a Service Advisor, you are the trusted guide for our guests throughout their vehicle ownership journey. You are not just coordinating services; you are the reliable consultant who understands and anticipates the unique needs of each guest, ensuring their vehicle is well-maintained and cared for in a manner that aligns with their lifestyle. You will create a personalized and seamless experience, from greeting guests to understanding their service needs, advising on tailored services, and ensuring the effective completion of each service. Your role is pivotal in building long-lasting relationships with our guests, fostering a sense of trust, and ensuring our guests feel valued and well-informed at every interaction. Through your commitment to exceptional service, you will enhance guest satisfaction and loyalty, contributing to the overall success and reputation of our dealership.
Your responsibilities will include:

Customer Service:

Customer Interaction: Greet customers warmly upon arrival and ascertain their needs, whether for maintenance, repair, or diagnostic services.
Consult with customers: Listen carefully to customer concerns, ask clarifying questions, and clearly explain the necessary services or repairs in a way that is easy for the customer to understand.
Service recommendations: Based on the customer's needs, recommend services, maintenance schedules, or repairs that will ensure the vehicle’s performance and safety.
Follow-up communication: Keep customers informed on the status of their vehicle repairs throughout the service process, including unexpected delays or additional services needed.
Post-service follow-up: After the service, review the work performed with the customer, explain charges, and answer any final questions they may have.

Work Order Management:

Create detailed work orders: Prepare accurate and thorough work orders by documenting customer concerns, recommended repairs, and agreed-upon services.
Authorize repairs: Obtain customer approval for additional work not covered in the original estimate and document all authorizations.
Scheduling: Coordinate vehicle drop-offs and pick-ups, managing the service department’s workflow to optimize efficiency and minimize customer wait times.

Collaboration with Technicians:

Liaison role: Serve as the main point of contact between the customer and service technicians, relaying technical information and repair details.
Technical consultation: Work with technicians to clarify service recommendations or identify solutions to complex vehicle issues.
Quality control: Review and verify the accuracy of work orders and service estimates, ensuring all necessary repairs are completed before closing the work order.

Sales and Upselling:

Upsell services: Educate customers on recommended or required maintenance services based on mileage, wear and tear, or manufacturer guidelines. Offer additional services that may improve the vehicle's performance or extend its lifespan.
Promotions: Inform customers about current service specials, warranties, or discounts available at the dealership.
Product knowledge: Stay updated on new automotive products and service procedures to effectively communicate with customers and recommend additional services.

Customer Retention:

Customer relationship management: Build and maintain long-term relationships with customers by offering excellent service, ensuring customer satisfaction, and following up after the service.
Survey feedback: Encourage customers to complete surveys and provide feedback about their service experience, working to resolve any issues promptly and professionally.
Loyalty programs: Promote dealership loyalty programs and encourage customers to return for future services and repairs.

Financial and Administrative Duties:

Estimate preparation: Prepare cost estimates for the customer based on the diagnosis provided by the service technicians. Clearly communicate labor costs, parts prices, and any other associated fees.
Billing: Ensure invoices are accurate, all parts and labor are properly billed, and warranty or service contract coverage is applied where applicable.
Payment processing: Handle cash, credit card, and warranty transactions, ensuring proper financial documentation is maintained for all services.
Warranty claims: Process warranty claims for customers and work with the manufacturer to resolve any warranty issues efficiently.
You need these qualifications

Experience: Minimum of 1-2 years of experience in a service advisor role, preferably within an automotive dealership or service center environment.
Technical knowledge: Strong understanding of automotive repair processes, vehicle maintenance, and service requirements. Familiarity with diagnostic tools and repair procedures.
Communication skills: Excellent verbal and written communication skills, with the ability to explain technical information to customers in a clear and simple manner.
Customer service skills: Strong customer service orientation with a focus on building positive, long-term customer relationships.
Sales skills: Ability to identify opportunities for upselling and increasing repair orders without compromising the trust of the customer.
Organizational skills: Highly organized with the ability to manage multiple tasks, appointments, and deadlines in a fast-paced environment.
Problem-solving: Ability to troubleshoot customer concerns and resolve issues in a timely, efficient, and professional manner.
Computer proficiency: Comfortable using dealership management software (e.g., CDK, Reynolds & Reynolds), appointment scheduling systems, and Microsoft Office Suite.
It would be nice if

Industry experience: Experience in both dealership and independent repair facilities is an asset.
Brand experience: With Lexus parts and service.
What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
This is an in-person role.
Lexus Downtown and Downtown AutoGroup are equal opportunity employers committed to creating an inclusive and accessible environment for all employees. We'd be happy to provide reasonable accommodations to help you apply - just email us at hr@dtautogroup.com.
Join us at Lexus Downtown in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Detailer - Elevate Your Career at Lexus Downtown!
Are you passionate about cars and take pride in your work? At Lexus Downtown, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself!
Why we need you
Are you obsessive about cleaning and reconditioning vehicles to ensure they meet the highest presentation standards for sale or return to customers? That's what we live for. And that's where you come in.
Our vision at Lexus Downtown is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just clean cars, but who can make them look like they just left the factory. 
Without you, we're just another service center. With you, we're the providers of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing
This role requires a strong attention to detail, excellent work ethic, and the ability to work both independently and as part of a team.
Your responsibilities will include:

Exterior Detailing:
Wash, wax, and buff vehicles.
Remove tar, grease, and other contaminants from the exterior surfaces.
Apply protective finishes to ensure a lasting shine.
Clean and polish wheels, tires, chrome, and trim.

Interior Detailing:
Thoroughly vacuum, shampoo, and clean vehicle interiors, including seats, carpets, and upholstery.
Clean dashboards, consoles, windows, and mirrors.
Remove stains, odors, and pet hair.
Apply protective treatments to upholstery and interior surfaces.

Inspection and Reconditioning:
Inspect vehicle for damage, imperfections, or other detailing needs.
Report any issues to the supervisor for further action.
Perform minor touch-ups such as paint correction or scratch removal.
Inspect and quote detailing repairs on exterior or interior compartments for customers and internal vehicles.

Quality Assurance:
Ensure each vehicle is detailed to dealership and manufacturer standards before delivery to the customer or display on the sales floor.
Conduct final inspections to ensure all work meets or exceeds expectations.

Maintenance and Equipment Handling:
Maintain cleanliness and organization of the detailing bays, tools, and equipment.
Follow safety guidelines and proper handling of chemicals and cleaning supplies.

Other Duties:
Assist with moving and organizing vehicles on the lot as needed.

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications

High school diploma or equivalent.
Knowledge of vehicle cleaning products, tools, and techniques.
Strong attention to detail and commitment to quality work.
Ability to work in a fast-paced environment and manage time effectively.
Valid driver’s license with a clean driving record.
Knowledge of safety measures needed when using cleaning products.
Physical ability to lift and move up to 40 kgs and perform repetitive tasks such as bending, standing, and kneeling.
Primarily works in a garage setting with exposure to outdoor weather conditions.
May require extended periods of standing and physical exertion.

It would be nice if

You have previous experience in automotive detailing.
You are meticulous and motivated.
You have experience mentoring junior technicians
What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Lexus Downtown and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Lexus Downtown and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Lexus Downtown in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pre-Owned Sales Manager - Elevate Your Career at Downtown Chrysler Dodge Jeep Ram Fiat!
At Downtown Chrysler Dodge Jeep Ram Fiat, part of the innovative Downtown AutoGroup (DAG), we're not just selling new and pre-owned vehicles. We're a community of dedicated professionals who believe that every pre-owned vehicle should deliver the same excitement and prestige as a new one. Take a look at our unique approach and see for yourself!
Why we need you You understand that a pre-owned purchase is more than just a used car - it's a gateway to indulgence for many of our guests, and an opportunity to expand our DAG family. You know how to build a pre-owned inventory that reflects the quality and diversity our guests expect. That's what we strive for every day. And that's where you come in.
Our vision at Downtown Chrysler Dodge Jeep Ram Fiat is to redefine the pre-owned car experience. To achieve this, we need an exceptional leader who can curate an outstanding inventory, guide our team in presenting these vehicles, and ensure that every pre-owned vehicle leaves our dealership meeting the highest standards. Someone who can blend a keen eye for value with an unwavering commitment to the DAG brand promise.
Without you, we're just another used car department. With you, we're the premier destination for pre-owned vehicles, where every car tells a story of lasting quality.

Here's what you'll be doing
You will be responsible for overseeing the day-to-day operations of the pre-owned vehicle department. This role involves managing a team of sales representatives, developing sales strategies, ensuring customer satisfaction, managing inventory, and achieving sales targets. The Pre-Owned Sales Manager will focus on optimizing pre-owned vehicle sales, maintaining profitability, and ensuring compliance with company policies and applicable regulations.
Your responsibilities will include:

Team Leadership and Development:
Lead, train, and motivate the pre-owned vehicle sales team to meet and exceed sales targets.
Set clear performance expectations for the team and conduct regular performance reviews.
Provide ongoing coaching, mentoring, and professional development opportunities.
Ensure team adherence to the dealership's sales processes and policies.

Sales Strategy and Planning:
Develop and implement effective sales strategies to maximize pre-owned vehicle sales.
Monitor local market trends and competitor activity to adjust sales strategies accordingly.
Set monthly and annual sales targets for the department and work with the team to achieve them.
Collaborate with the marketing team to develop promotional campaigns for pre-owned vehicles.

Inventory Management:
Manage the pre-owned vehicle inventory, including purchasing, appraising, and pricing vehicles.
Ensure optimal inventory levels by managing trade-ins, auctions, and wholesale activities.
Monitor the inventory turnover rate and ensure vehicles are priced competitively.
Maintain an attractive and organized display of vehicles on the lot and online platforms.

Customer Relationship Management:
Ensure a high level of customer satisfaction by providing excellent service throughout the sales process.
Handle escalated customer concerns and complaints in a professional and timely manner.
Work with the sales team to follow up with customers after the sale to ensure satisfaction and foster repeat business.
Develop and maintain strong relationships with local business partners and customers.

Financial Management:
Ensure the profitability of the pre-owned vehicle department by controlling costs, managing pricing strategies, and maximizing gross profit.
Analyze sales performance and financial data to track progress towards targets and identify areas for improvement.
Collaborate with the finance department to offer competitive financing and insurance options for customers.
Work with the General Manager to prepare budgets and financial forecasts for the department.

Compliance and Reporting:
Ensure compliance with all federal, provincial, and local laws related to vehicle sales and financing.
Maintain accurate and up-to-date records of vehicle sales, inventory, and customer interactions.
Prepare and submit sales reports, inventory reports, and other required documentation to the General Sales Manager or General Manager.
Ensure the dealership’s policies and procedures are adhered to by all members of the sales team.

Collaboration with Other Departments:
Work closely with the service, parts, and finance departments to ensure smooth operations across the dealership.
Collaborate with the marketing department to promote the pre-owned inventory through various channels (online, in-person events, etc.).


You need these qualifications

Experience: Minimum 2 years in successfully leading a pre-owned department program, with experience sourcing and buying vehicles.
Leadership: Proven ability to lead, mentor, and manage a sales team effectively.
Sales Skills: Strong sales acumen with a track record of meeting or exceeding sales targets.
Communication: Excellent verbal and written communication skills; ability to build rapport with customers and team members.
Customer Service: Commitment to providing an exceptional customer experience.
Financial Acumen: Understanding of gross profit, pricing strategies, and inventory management.
Compliance: Knowledge of automotive laws and regulations in Ontario, including OMVIC (Ontario Motor Vehicle Industry Council) standards.
Licenses: A valid Ontario driver’s license with a clean driving record is required. OMVIC certification is required.
It would be nice if

You have specific experience with FCA brands
You're familiar with certified pre-owned program standards and processes
You have experience implementing innovative digital marketing strategies for pre-owned vehicles
You're proficient in inventory management systems and digital marketing tools
You're multilingual, reflecting the diversity of our guest community.
What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Downtown Chrysler Dodge Jeep Ram Fiat and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Downtown Chrysler Dodge Jeep Ram Fiat and Downtown AutoGroup are equal opportunity employers who agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Downtown Chrysler Dodge Jeep Ram Fiatin revolutionizing the automotive sales experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Product Advisor at Downtown Chrysler Dodge Jeep Ram - A Downtown AutoGroup Dealership
At Downtown Chrysler Dodge Jeep Ram, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that buying a car should be as exciting as driving one. Take a look at our unique approach and see for yourself!
Why we need you
You know that moment when someone finds their perfect car? That indescribable mix of excitement, pride, and anticipation? That's what we live for. And that's where you come in.
Our vision is to create lifetime guests, not just one-time buyers. But to do that, we need someone extraordinary. Someone who doesn't just sell cars, but who crafts experiences. Someone who sees beyond the price tag to the adventures waiting to happen. Someone who can turn a simple test drive into the beginning of a beautiful relationship.
Without you, we're just another dealership. With you, we're the place where automotive dreams come true.
Here's what you'll be doing
You'll be the face of Downtown AutoGroup, the person who turns browsers into buyers and buyers into lifelong enthusiasts. You'll guide our guests through the exciting journey of finding their perfect vehicle, making every step of the process a delight.
Your days will be filled with

Crafting personalized experiences for each guest, matching their unique needs with the perfect vehicle
Building lasting relationships that turn first-time buyers into lifetime guests
Collaborating with our team to continuously innovate and improve our guest experience
Staying ahead of automotive trends and technologies to provide expert advice
Celebrating with guests as they drive off in their dream car
You need these qualifications

You have a proven track record of creating exceptional customer experiences, preferably in automotive sales or a related field
Your passion for automobiles is infectious, and you can match products with customer needs.
You're a master of building relationships, with the ability to connect with people from all walks of life
You must hold a valid OMVIC License
You hold a valid Ontario G Driver's License with a clean driving record
It would be nice if

You have experience in luxury or high-end retail sales
You're fluent in multiple languages, reflecting the diversity of our community
You have a background in or passion for automotive technology and innovation
You've been part of a team that's revolutionized an industry
Ready to shift your career into high gear? Apply today - We can't wait to hear your story!
Downtown AutoGroup is an equal opportunity employer committed to creating an inclusive and accessible environment for all employees. We'd be happy to provide reasonable accommodations to help you apply - just email us at hr@dtautogroup.com. 
We hope you can join us in reimagining the automotive experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Licensed Automotive Technician (310S) - Elevate Your Career at Downtown Chrysler Dodge Jeep Ram Fiat!
Are you passionate about cars and driven to keep them running at their best? At Downtown Chrysler Dodge Jeep Ram Fiat, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars, we're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself!
Why we need you
You know that satisfying moment when a perfectly tuned engine purrs to life? That blend of precision, expertise, and mechanical harmony? That's what we live for. And that's where you come in.
Our vision at Downtown Chrysler Dodge Jeep Ram Fiat is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just fix problems, but prevents them. Someone who sees beyond the immediate repair to the long-term performance of the vehicle. Someone who embodies our "fix it right the first time" attitude.
Without you, we're just another service center. With you, we're the guardians of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing
You'll be the backbone of our service department, the expert who ensures every vehicle that leaves our shop is in peak condition. Your extensive knowledge and expertise will be crucial in delivering exceptional service and maintenance to our guests' vehicles.
Your responsibilities will include:

Diagnose & Repair: Tackle a wide range of vehicle issues, from routine maintenance to complex diagnostics, ensuring every car leaves our shop in peak condition.
Inspect & Troubleshoot: Use state-of-the-art tools and technology to identify problems and develop effective repair plans.
Customer Interaction: Communicate clearly and confidently with customers about their vehicle's needs, offering expert advice and recommendations.
Team Collaboration: Work closely with other technicians and service advisors to ensure a smooth and efficient workflow.
Continuous Learning: Stay updated on the latest industry trends, tools, and technologies to enhance your skills and deliver top-notch service.
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications

Licensed Automotive Technician: Valid Automotive Service Technician License (310S).
Experience: Proven experience in automotive repair and diagnostics.
Technical Skills: Proficiency with diagnostic tools and equipment.
Problem-Solving: Strong analytical skills to diagnose and solve complex issues.
Customer Service: Excellent communication skills and a commitment to customer satisfaction.
Team Player: Ability to work well with others in a collaborative environment.
Passion: A genuine love for automobiles and a drive to keep learning and improving.
It would be nice if

You have experience with Stellantis / FCA systems
You have additional certifications in specialized areas of automotive repair
You have experience mentoring junior technicians
 What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Downtown Chrysler Dodge Jeep Ram Fiat and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Downtown Chrysler Dodge Jeep Ram Fiat and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Downtown Toyota in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apprentice Automotive Technician - Elevate Your Career at Downtown Chrysler Dodge Jeep Ram Fiat!
Are you passionate about cars and driven to keep them running at their best? At Downtown Chrysler Dodge Jeep Ram Fiat, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. 
We offer a dynamic and fast-paced environment where technology and innovation meet expert craftsmanship. Our team is committed to excellence, and we are looking for individuals who share our passion for cars and dedication to customer satisfaction.We’re changing the way people buy cars – be a part of it! Take a look at our unique approach and see for yourself!
Why we need you
You know that satisfying moment when a perfectly tuned engine purrs to life? That blend of precision, expertise, and mechanical harmony? That's what we live for. And that's where you come in.
Our vision at Downtown Chrysler Dodge Jeep Ram Fiat is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just fix problems, but prevents them. Someone who sees beyond the immediate repair to the long-term performance of the vehicle. Someone who embodies our "fix it right the first time" attitude.
Without you, we're just another service center. With you, we're the guardians of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing
As an Apprentice Technician, you will work closely with experienced technicians to develop your mechanical skills and gain hands-on experience in diagnosing, repairing, and maintaining a wide range of vehicles. This role is perfect for those who are eager to learn, ready to get their hands dirty, and excited about advancing in the automotive field.
Your responsibilities will include:

Hands-On Training: Work alongside senior technicians to learn all aspects of automotive repair and maintenance, including brake systems, transmissions, engine diagnostics, electrical systems, suspension, and more.
Vehicle Inspection: Assist in conducting thorough vehicle inspections to identify mechanical issues, wear and tear, and potential safety concerns.
Diagnostics and Repairs: Learn to use advanced diagnostic equipment and software to troubleshoot and resolve mechanical problems, ensuring vehicles are repaired to the highest standards.
Preventative Maintenance: Perform routine maintenance services such as oil changes, tire rotations, battery replacements, and fluid top-ups.
Team Collaboration: Communicate effectively with service advisors and team members to ensure smooth workflow and customer satisfaction.
Safety and Cleanliness: Maintain a clean and safe workspace, adhering to all company and industry safety standards.
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications

Passion for Automobiles: A genuine interest in the automotive industry and a desire to build a long-term career as a skilled technician.
Education: High school diploma or equivalent is required. Enrollment in or completion of an automotive-related vocational program is a plus.
Mechanical Aptitude: Strong problem-solving skills and a keen attention to detail when working with complex systems.
Communication Skills: Ability to effectively communicate with team members and customers in a clear and professional manner.
Physical Ability: Comfortable with standing, bending, lifting heavy objects, and working in a physically demanding environment.
Basic Knowledge: Familiarity with vehicle service requirements, automotive tools, parts, and systems is a plus, but not required. Training will be provided.
Valid Ontario G Driver’s License with no demerit points.
 What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 350 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Downtown Chrysler Dodge Jeep Ram Fiat and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Downtown Chrysler Dodge Jeep Ram Fiat and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Downtown Chrysler Dodge Jeep Ram Fiat in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Service Manager - Elevate Your Career at Genesis Downtown!
Are you passionate about delivering exceptional Guest experiences and have a keen interest in the automotive industry? At Genesis Downtown, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself!
Why we need you
Are you a dynamic and results-driven professional passionate about the automotive industry? Do you thrive in a fast-paced environment where Guest satisfaction and operational excellence are paramount? That's what we live for. And that's where you come in.
Our vision at Genesis Downtown is to create lifetime Guests, not just one-time Guests. To do that, we need someone extraordinary.  We are seeking an experienced and energetic Automotive Service Manager to lead our team of skilled technicians and service advisors. In this pivotal role, you will be the driving force behind our service department, ensuring smooth operations, exceptional Guest experiences, and consistent business growth.
Without you, we're just another service center. With you, we're the providers of our Guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing

Direct and control daily operations
Evaluate daily operations
Plan and organize daily operations
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Determine merchandise and services to be sold
Implement price and credits policies
Locate, select and procure merchandise for resale
Develop and implement marketing strategies
Plan budgets and monitor revenues and expenses
Determine staffing requirements
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Oversee payroll administration
Conduct performance reviews
Supervise office and volunteer staff
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications
Education & Experience

A post-secondary diploma or degree in Automotive Technology, Business Administration, or a related field.
Minimum of 1 year of experience in automotive service.
Skills & Attributes

Strong leadership, organizational, and problem-solving skills.
Exceptional communication and interpersonal abilities.
Proven ability to manage budgets and achieve financial targets.
Technical knowledge of automotive systems and repair processes.
Proficiency with service management software and Microsoft Office Suite.
Certifications

Valid Ontario Class G Driver’s License.
If would be nice if you have

Experience with Genesis systems.
Automotive Service Excellence (ASE) certification or equivalent.
310S certification.
At least 2 years expereience in a managerial role.
What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 350 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
Please include this reference number in your application: GDSM
This is an in-person role.
Genesis Downtown and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Genesis Downtown and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Genesis Downtown in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Financial Services Manager - Elevate Your Career at Downtown Toyota!
Are you passionate about automotive financing and insurance, with a drive to deliver exceptional guest experiences? Downtown Toyota, part of the revolutionary Downtown AutoGroup (DAG), is seeking a dedicated Financial Services Manager (FSM) to join our dynamic team at our state-of-the-art Autoplex facility in Downtown Toronto! Take a look at our unique approach and see for yourself!
Why we need you
Our vision at Downtown Toyota is to revolutionize the car-buying and ownership experience. To do that, we need a knowledgeable and customer-oriented Financial Services Manager to join our team in Toronto. The ideal candidate will be passionate about the automotive industry and excel at providing excellent customer service. This role involves working closely with customers, sales teams, and lenders to structure financing packages, ensure compliance with legal and regulatory guidelines, and maximize dealership profits through effective financial product offerings. The FSM also plays a key role in improving customer satisfaction by offering tailored financial solutions.
Without you, we're just another automotive group. With you, we're a brand that resonates with our community and stands out in a competitive market. Downtown AutoGroup is not just a collection of dealerships; we are a community focused on delivering exceptional guest experiences. Our mission is to create lifetime guests, guided by our values of excellence, trust, respect for our guests' time, and a strong sense of community.
Here's what you'll be doing
As the Financial Services Manager, you play a crucial role in providing our guests with financing solutions and insurance products that meet their needs. You will work closely with our sales team to ensure a seamless transition from sales to finalizing financial agreements, focusing on delivering an outstanding guest experience. Your expertise in automotive financing and insurance products will be essential in ensuring our guests receive the best financing solutions and products for their individual needs.
Your responsibilities will include:

Customer Financing: Work directly with customers to arrange vehicle financing options by securing loans through banks, credit unions, or other financial institutions.
Product Presentation: Present and promote financial products such as extended warranties, service contracts, GAP insurance, and other value-added services.
Compliance: Ensure all financial transactions comply with federal, state, and local regulations, including truth-in-lending and privacy laws.
Documentation: Oversee the preparation of all sales-related financial paperwork, including loan contracts, lease agreements, and title transfers.
Lender Relations: Build and maintain strong relationships with lending institutions to negotiate favorable terms for customer loans and leases.
Sales Support: Collaborate with the sales team to improve the profitability of every deal by maximizing sales of financial products.
Customer Satisfaction: Provide excellent customer service by offering transparent, ethical, and clear financial options, ensuring customers feel confident in their purchasing decisions.
Training: Train and support dealership staff on finance and insurance product offerings to help increase their understanding and ability to sell these products.
Reporting: Maintain accurate records of all transactions and prepare regular reports on finance and insurance sales performance.
You need these qualifications

Proven experience as a Financial Services Manager in a franchise dealership
Understand the importance of providing an exceptional customer experience to both internal and external customers
Exceptional interpersonal and communication skills
Strong understanding of automotive financing, insurance products, and related regulations
Detail-oriented with a focus on compliance and achieving high levels of guest satisfaction
Working knowledge of Microsoft Office or Google Workspace
Valid Ontario G Driver’s License with no demerit points
OMVIC
 It would be nice if

You have familiarity with dealership management software (e.g., Reynolds & Reynolds, Dealertrack) 
You are a Certified Automotive Finance Professional (AFIP)
You have worked with Toyota
You have knowledge of Sym-Tech Dealer Services
What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Downtown Toyota and Downtown AutoGroup are equal opportunity employers committed to creating an inclusive and accessible environment for all employees. We'd be happy to provide reasonable accommodations to help you apply - just email us at hr@dtautogroup.com.
Join us at Downtown Toyota in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Licensed Automotive Technician (310S) - Elevate Your Career at Genesis Downtown!
Are you passionate about cars and driven to keep them running at their best? At Genesis Downtown, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself!
Why we need you
You know that satisfying moment when a perfectly tuned engine purrs to life? That blend of precision, expertise, and mechanical harmony? That's what we live for. And that's where you come in.
Our vision at Genesis Downtown is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just fix problems, but prevents them. Someone who sees beyond the immediate repair to the long-term performance of the vehicle. Someone who embodies our "fix it right the first time" attitude.
Without you, we're just another service center. With you, we're the guardians of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing
You'll be the backbone of our service department, the expert who ensures every vehicle that leaves our shop is in peak condition. Your extensive knowledge and expertise will be crucial in delivering exceptional service and maintenance to our guests' vehicles.
Your responsibilities will include:

Diagnose & Repair: Tackle a wide range of vehicle issues, from routine maintenance to complex diagnostics, ensuring every car leaves our shop in peak condition.
Inspect & Troubleshoot: Use state-of-the-art tools and technology to identify problems and develop effective repair plans.
Customer Interaction: Communicate clearly and confidently with customers about their vehicle's needs, offering expert advice and recommendations.
Team Collaboration: Work closely with other technicians and service advisors to ensure a smooth and efficient workflow.
Continuous Learning: Stay updated on the latest industry trends, tools, and technologies to enhance your skills and deliver top-notch service.
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications

Licensed Automotive Technician: Valid Automotive Service Technician License (310S).
Experience: Proven experience in automotive repair and diagnostics.
Technical Skills: Proficiency with diagnostic tools and equipment.
Problem-Solving: Strong analytical skills to diagnose and solve complex issues.
Customer Service: Excellent communication skills and a commitment to customer satisfaction.
Team Player: Ability to work well with others in a collaborative environment.
Passion: A genuine love for automobiles and a drive to keep learning and improving.
It would be nice if

You have experience with Genesis systems
You have additional certifications in specialized areas of automotive repair
You have experience mentoring junior technicians
 What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Genesis Downtown and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Genesis Downtown and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Genesis Downtown in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Licensed Automotive Technician (310S) - Elevate Your Career at Downtown Hyundai!
Are you passionate about cars and driven to keep them running at their best? At Downtown Hyundai, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself!
Why we need you
You know that satisfying moment when a perfectly tuned engine purrs to life? That blend of precision, expertise, and mechanical harmony? That's what we live for. And that's where you come in.
Our vision at Downtown Hyundai is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just fix problems, but prevents them. Someone who sees beyond the immediate repair to the long-term performance of the vehicle. Someone who embodies our "fix it right the first time" attitude.
Without you, we're just another service center. With you, we're the guardians of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing
You'll be the backbone of our service department, the expert who ensures every vehicle that leaves our shop is in peak condition. Your extensive knowledge and expertise will be crucial in delivering exceptional service and maintenance to our guests' vehicles.
Your responsibilities will include:

Diagnose & Repair: Tackle a wide range of vehicle issues, from routine maintenance to complex diagnostics, ensuring every car leaves our shop in peak condition.
Inspect & Troubleshoot: Use state-of-the-art tools and technology to identify problems and develop effective repair plans.
Customer Interaction: Communicate clearly and confidently with customers about their vehicle's needs, offering expert advice and recommendations.
Team Collaboration: Work closely with other technicians and service advisors to ensure a smooth and efficient workflow.
Continuous Learning: Stay updated on the latest industry trends, tools, and technologies to enhance your skills and deliver top-notch service.
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications

Licensed Automotive Technician: Valid Automotive Service Technician License (310S).
Experience: Proven experience in automotive repair and diagnostics.
Technical Skills: Proficiency with diagnostic tools and equipment.
Problem-Solving: Strong analytical skills to diagnose and solve complex issues.
Customer Service: Excellent communication skills and a commitment to customer satisfaction.
Team Player: Ability to work well with others in a collaborative environment.
Passion: A genuine love for automobiles and a drive to keep learning and improving.
It would be nice if

You have experience with Downtown Hyundai systems
You have additional certifications in specialized areas of automotive repair
You have experience mentoring junior technicians
 What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Downtown Hyundai and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Downtown Hyundai and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Downtown Hyundai in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Sales Manager - Elevate Your Career at Downtown Chrysler Dodge Jeep Ram!
At Downtown Chrysler Dodge Jeep Ram, part of the innovative Downtown AutoGroup (DAG), we're not just selling new and pre-owned vehicles. We're a community of dedicated professionals who believe that every pre-owned Downtown Chrysler Dodge Jeep Ram should deliver the same excitement and prestige as a new one. Take a look at our unique approach and see for yourself!

Why we need you
You understand that a pre-owned Downtown Chrysler Dodge Jeep Ram is more than just a used car - it's a gateway to indulgence for many of our guests, and an opportunity to expand our Downtown Chrysler Dodge Jeep Ram family. You know how to build a pre-owned inventory that reflects the quality and diversity our guests expect. That's what we strive for every day. And that's where you come in.
Our vision at Downtown Chrysler Dodge Jeep Ram is to redefine the pre-owned car experience. To achieve this, we need an exceptional leader who can curate an outstanding inventory, guide our team in presenting these vehicles, and ensure that every pre-owned Chrysler Dodge Jeep Ram leaves our dealership meeting the highest standards. Someone who can blend a keen eye for value with an unwavering commitment to the Downtown Chrysler Dodge Jeep Ram brand promise.
Without you, we're just another used car department. With you, we're the premier destination for pre-owned Downtown Chrysler Dodge Jeep Ram vehicles, where every car tells a story of lasting quality.

Here's what you'll be doing
You will be responsible for overseeing the day-to-day operations of the pre-owned vehicle department. This role involves managing a team of sales representatives, developing sales strategies, ensuring customer satisfaction, managing inventory, and achieving sales targets. The Pre-Owned Sales Manager will focus on optimizing pre-owned vehicle sales, maintaining profitability, and ensuring compliance with company policies and applicable regulations.
Your responsibilities will include:

Team Leadership and Development:
Lead, train, and motivate the pre-owned vehicle sales team to meet and exceed sales targets.
Set clear performance expectations for the team and conduct regular performance reviews.
Provide ongoing coaching, mentoring, and professional development opportunities.
Ensure team adherence to the dealership's sales processes and policies.

Sales Strategy and Planning:
Develop and implement effective sales strategies to maximize pre-owned vehicle sales.
Monitor local market trends and competitor activity to adjust sales strategies accordingly.
Set monthly and annual sales targets for the department and work with the team to achieve them.
Collaborate with the marketing team to develop promotional campaigns for pre-owned vehicles.

Inventory Management:
Manage the pre-owned vehicle inventory, including purchasing, appraising, and pricing vehicles.
Ensure optimal inventory levels by managing trade-ins, auctions, and wholesale activities.
Monitor the inventory turnover rate and ensure vehicles are priced competitively.
Maintain an attractive and organized display of vehicles on the lot and online platforms.

Customer Relationship Management:
Ensure a high level of customer satisfaction by providing excellent service throughout the sales process.
Handle escalated customer concerns and complaints in a professional and timely manner.
Work with the sales team to follow up with customers after the sale to ensure satisfaction and foster repeat business.
Develop and maintain strong relationships with local business partners and customers.

Financial Management:
Ensure the profitability of the pre-owned vehicle department by controlling costs, managing pricing strategies, and maximizing gross profit.
Analyze sales performance and financial data to track progress towards targets and identify areas for improvement.
Collaborate with the finance department to offer competitive financing and insurance options for customers.
Work with the General Manager to prepare budgets and financial forecasts for the department.

Compliance and Reporting:
Ensure compliance with all federal, provincial, and local laws related to vehicle sales and financing.
Maintain accurate and up-to-date records of vehicle sales, inventory, and customer interactions.
Prepare and submit sales reports, inventory reports, and other required documentation to the General Sales Manager or General Manager.
Ensure the dealership’s policies and procedures are adhered to by all members of the sales team.

Collaboration with Other Departments:
Work closely with the service, parts, and finance departments to ensure smooth operations across the dealership.
Collaborate with the marketing department to promote the pre-owned inventory through various channels (online, in-person events, etc.).


You need these qualifications


Education: High school diploma or equivalent required; post-secondary education in business, automotive management, or a related field is preferred.
Experience: Minimum 3-5 years of experience in automotive sales, with at least 2 years in a management role, preferably in pre-owned or used vehicle sales.

Leadership: Proven ability to lead, mentor, and manage a sales team effectively.
Sales Skills: Strong sales acumen with a track record of meeting or exceeding sales targets.
Communication: Excellent verbal and written communication skills; ability to build rapport with customers and team members.
Customer Service: Commitment to providing an exceptional customer experience.
Financial Acumen: Understanding of gross profit, pricing strategies, and inventory management.
Technology: Proficient in using dealership management software (e.g., DealerTrack, CDK Global) and Microsoft Office Suite (Excel, Word, PowerPoint).
Compliance: Knowledge of automotive laws and regulations in Ontario, including OMVIC (Ontario Motor Vehicle Industry Council) standards.
Licenses: A valid Ontario driver’s license with a clean driving record is required. OMVIC certification is requird.

Working Conditions:

The role may require extended hours, including evenings, weekends, and holidays, to meet the demands of the dealership.
Primarily based in an office environment within the dealership, but also involves time spent outdoors on the lot.

It would be nice if

You have specific experience with Chrysler Dodge Jeep Ram brands
You're familiar with certified pre-owned program standards and processes
You have experience implementing innovative digital marketing strategies for pre-owned vehicles
Proficiency in inventory management systems and digital marketing tools
You're multilingual, reflecting the diversity of our guest community, particularly if you speek Mandarin or Cantonese.
What we offer

Impactful Work: Every day presents new challenges and opportunities to make a difference.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: Attractive salary with opportunities for bonuses.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Positive Work Environment: Be part of a supportive and friendly team that values your contribution.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Downtown Chrysler Dodge Jeep Ram and Downtown AutoGroup are equal opportunity employers committed to creating an inclusive and accessible environment for all employees. We'd be happy to provide reasonable accommodations to help you apply - just email us at hr@dtautogroup.com.
Join us at Downtown Chrysler Dodge Jeep Ram in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Genesis Experience Manager - Elevate Your Career at Genesis Downtown!
At Genesis Downtown, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that buying a car should be as exciting as driving one. Take a look at our unique approach and see for yourself!
Why we need you
You know that moment when someone finds their perfect car? That indescribable mix of excitement, pride, and anticipation? That's what we live for. And that's where you come in.
Our vision is to create lifetime guests, not just one-time buyers. But to do that, we need someone extraordinary. Someone who doesn't just sell cars, but who crafts experiences. Someone who sees beyond the price tag to the adventures waiting to happen. Someone who can turn a simple test drive into the beginning of a beautiful relationship.
Without you, we're just another dealership. With you, we're the place where automotive dreams come true.
Here's what you'll be doing
You'll be the face of Genesis Downtown, the person who turns browsers into buyers and buyers into lifelong enthusiasts. You'll guide our guests through the exciting journey of finding their perfect vehicle, making every step of the process a delight.
Your days will be filled with

Crafting personalized experiences for each guest, matching their unique needs with the perfect vehicle
Building lasting relationships that turn first-time buyers into lifetime guests
Collaborating with our team to continuously innovate and improve our guest experience
Staying ahead of automotive trends and technologies to provide expert advice
Celebrating with guests as they drive off in their dream car
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications

You have a proven track record of creating exceptional customer experiences, preferably in automotive sales or a related field
Your passion for automobiles is infectious, and you can match products with customer needs.
You're a master of building relationships, with the ability to connect with people from all walks of life
You must hold a valid OMVIC License
You hold a valid Ontario G Driver's License with a clean driving record
It would be nice if

You have experience in luxury or high-end retail sales
You're fluent in multiple languages, reflecting the diversity of our community
You have a background in or passion for automotive technology and innovation
You've been part of a team that's revolutionized an industry
What we offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you're ready to take your career to the next level, please apply. We're excited to hear your story!
This is an in-person role.
Genesis Downtown and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Genesis Downtown and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Genesis Downtown in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.