Human Resources Generalist (Manager-Track)

Spark Your Next Move

Are you an HR Generalist ready to take the wheel? Downtown AutoGroup (10 dealerships, 400 employees) is seeking a proactive HR Generalist with a clear path to HR Manager within 12 months. Own key HR functions, streamline processes, and directly shape our team's success.

Why Downtown AutoGroup?

We're redefining Toronto's automotive retail customer experience, and we need you to help redefine our employee experience. Join us and make a tangible impact in an environment that values proactive, innovative thinkers.

Your Impact:

• Streamline onboarding and orientation, ensuring new hires become productive and engaged quickly.
• Respond to business requests efficiently with rapid document turnaround.
• Launch a Customer Experience (CX) training program that directly boosts customer satisfaction scores.
• Independently resolve 75% of HR inquiries, escalating outcomes rather than issues.
• Automate routine HR tasks using Google Workspace and thoughtfully implemented AI tools.

Core Responsibilities:

• Draft clear and legally employee documents: employment offers, compensation adjustments, disciplinary notices, and terminations.
• Maintain OMVIC individual and store registrations and compliance programs.
• Own end-to-end onboarding, orientation, and ongoing employee satisfaction tracking.
• Coordinate recruitment via TalentNest (posting jobs, screening resumes, scheduling interviews).
• Administer Health & Safety programs, including monthly inspections, compliance logs, and WSIB communications.
• Regularly track and report HR performance metrics.

What We're Looking For:

Must-Have:

• 3–5 years HR Generalist experience (preferably multi-site, automotive, retail, or similar dynamic industry).
• Proven drafting skills for clear, legally coherent HR documentation.
• Confidence managing employee discipline and terminations.
• Demonstrated critical-thinking in effectively using AI tools.
• High-agency mindset: proactively identifies issues and executes solutions independently.

Nice-to-Have:

• Familiarity with Ontario Health & Safety program administration.
• Experience with TalentNest or similar ATS.
• Previous automotive dealership or retail-industry experience.

Your Growth Path:

• Months 0-3: Master daily HR functions: onboarding & orientation, HR documentation, recruitment, and H&S compliance.
• Months 4-12: Implement CX training, achieve SLA targets, automate manual tasks.
• Month 12: Promotion review for HR Manager role.

We support your professional growth with funded training and certifications.

Compensation & Benefits:

• Salary: CAD $52,000–$69,000 (based on experience)
• Comprehensive health and dental benefits
• Employee vehicle and service discounts

Ready to Drive Change?

Submit your résumé and a brief cover note describing an HR process you've automated or improved, including measurable impact.

Selection Process: Initial phone interview → On-site interview with hiring manager → On-site interview with executive team → Decision within 10 business days.

Downtown AutoGroup is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Downtown AutoGroup is an equal opportunity employer who does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

Join us at DAG in revolutionizing the automotive experience!

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Downtown AutoGroup – Toronto, ON | On-site | Full-time