Service Advisor - Elevate Your Career at Downtown Chrysler Dodge Jeep Ram!
Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? At Downtown Chrysler Dodge Jeep Ram, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself!
Why we need you
Do you have a deep understanding of the automotive service process? Do you have excellent organizational, communication, and customer service skills? That's what we live for. And that's where you come in.
Our vision at Downtown Chrysler Dodge Jeep Ram is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just take appointments, but is outgoing and enthusiastic, maintaining high energy throughout the workday. Someone who consistently provides excellent customer experience to every guest and embodies our “you are what drives us" attitude.
Without you, we're just another service center. With you, we're the providers of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.
Here's what you'll be doing
As a Service Advisor, you are the trusted guide for our guests throughout their vehicle ownership journey. You are not just coordinating services; you are the reliable consultant who understands and anticipates the unique needs of each guest, ensuring their vehicle is well-maintained and cared for in a manner that aligns with their lifestyle. You will create a personalized and seamless experience, from greeting guests to understanding their service needs, advising on tailored services, and ensuring the effective completion of each service. Your role is pivotal in building long-lasting relationships with our guests, fostering a sense of trust, and ensuring our guests feel valued and well-informed at every interaction. Through your commitment to exceptional service, you will enhance guest satisfaction and loyalty, contributing to the overall success and reputation of our dealership.
Your responsibilities will include:
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications
It would be nice if
What we offer
You are what drives us … Apply Now!
This is an in-person role.
Downtown Chrysler Dodge Jeep Ram and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.
Downtown Chrysler Dodge Jeep Ram and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Downtown Chrysler Dodge Jeep Ram in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.