Genesis Experience Manager (Product Advisor) - Genesis Downtown

Genesis Experience Manager (Product Advisor) - Elevate Your Career at Genesis Downtown!

At Genesis Downtown, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that buying a car should be as exciting as driving one. Take a look at our unique approach and see for yourself!

Why we need you

You know that moment when someone finds their perfect car? That indescribable mix of excitement, pride, and anticipation? That's what we live for. And that's where you come in.

Our vision is to create lifetime guests, not just one-time buyers. But to do that, we need someone extraordinary. Someone who doesn't just sell cars, but who crafts experiences. Someone who sees beyond the price tag to the adventures waiting to happen. Someone who can turn a simple test drive into the beginning of a beautiful relationship.

Without you, we're just another dealership. With you, we're the place where automotive dreams come true.

Here's what you'll be doing

You'll be the face of Genesis Downtown, the person who turns browsers into buyers and buyers into lifelong enthusiasts. You'll guide our guests through the exciting journey of finding their perfect vehicle, making every step of the process a delight.

Your days will be filled with

• Crafting personalized experiences for each guest, matching their unique needs with the perfect vehicle
• Building lasting relationships that turn first-time buyers into lifetime guests
• Collaborating with our team to continuously innovate and improve our guest experience
• Staying ahead of automotive trends and technologies to provide expert advice
• Celebrating with guests as they drive off in their dream car

You need these qualifications

• You have a proven track record of creating exceptional customer experiences, preferably in automotive sales or a related field
• Your passion for automobiles is infectious, and you can match products with customer needs.
• You're a master of building relationships, with the ability to connect with people from all walks of life
• You must hold a valid OMVIC License
• You hold a valid Ontario G Driver's License with a clean driving record

It would be nice if

• You have experience in luxury or high-end retail sales
• You're fluent in multiple languages, reflecting the diversity of our community
• You have a background in or passion for automotive technology and innovation
• You've been part of a team that's revolutionized an industry

What we offer

• Impactful Work: Every day presents new challenges and opportunities to make a difference.
• Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
• Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
• Competitive Pay: Attractive salary with opportunities for bonuses.
• Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
• Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
• Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
• Positive Work Environment: Be part of a supportive and friendly team that values your contribution.

Apply Now!

If you're ready to take your career to the next level, please apply. We're excited to hear your story!

This is an in-person role.

Genesis Downtown and Downtown AutoGroup are equal opportunity employers committed to creating an inclusive and accessible environment for all employees. We'd be happy to provide reasonable accommodations to help you apply - just email us at hr@dtautogroup.com.

Join us at Genesis Downtown in revolutionizing the automotive service experience!

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.