Appointment Coordinator

Appointment Coordinator - Elevate Your Career at Downtown AutoGroup!

Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? Downtown AutoGroup, is seeking a committed Appointment Coordinator to join our dynamic team!

Our Company

Downtown AutoGroup is not just a collection of dealerships; we are a community focused on delivering exceptional guest experiences. Our mission is to create lifetime guests, guided by our values of excellence, trust, respect for our guests' time, and a strong sense of community.

Your Role

As an Appointment  Coordinator, you are the cornerstone of our guest's satisfaction. Your role involves collaborating with various teams to ensure all responsibilities are efficiently covered throughout the day. You will:

• Make outbound calls to generate and retain current business 
• Assist with overflow service calls to coordinate appointments
• Deliver the ultimate guest experience
• Complete daily CSI service follow up calls 
• Communicate with guests using all dealership communication platform

Key Qualifications

• Excellent communication skills, with the ability to interact professionally and empathetically in all forms of communication.
• Strong organizational and time-management skills.
• Ability to operate a variety of vehicles safely and efficiently.
• Proficiency in managing multiple tasks with attention to detail.
• Demonstrated professionalism and courtesy in all interactions.
• Proficiency in Cantonese or Mandarin is an asset.
• Availability to work weekends as scheduled

Why Join Us

At DAG, we offer a competitive compensation package, extended health benefits, and opportunities for career growth. You'll be part of a team that values your expertise and provides a supportive environment for professional development.

Expected compensation for this role is $18.00 to $20.00 per hour, plus bonuses.

This role is also the cornerstone for development and growth within the Downtown Automotive Group.

Apply Now!

If you're ready to take your career to the next level, please apply.

DAG is an equal opportunity employer committed to an inclusive and accessible workplace. Accommodations are available on request during the selection process.

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.