HR Manager, Automotive Retail (Recruiting, People Operations & Health & Safety)

Hiring good people, giving them a good start, being there when they need help, making the processes work. If you care about getting the details right, you’ll own all of it here.

Mission/purpose of the role

Own the day-to-day HR function at Downtown AutoGroup: recruit great people, onboard every new teammate consistently, support employees and managers, run our health & safety program, and continuously improve how we manage our people.

This is a hands-on role. You'll think strategically about how our people practices should work and you’ll be the one

What you’ll do

• Own recruiting across Downtown AutoGroup, from understanding what managers need through sourcing, interviewing, selection and building pipelines for hard-to-fill roles.
• Own onboarding and day-to-day people operations, including in-person onboarding, employee documentation, changes, departures and keeping our HR systems and processes organized.
• Be the first point of contact for employees and managers on everyday HR matters, including attendance, performance, leaves, accommodations and return-to-work issues.
• Run our workplace health & safety program, including JHSCs, inspections, training, incident follow-up, WSIB and required documentation.
• Work closely with managers to solve people issues practically, knowing what can be handled simply and what needs to be escalated.
• Find and fix weak or inefficient HR processes, whether the problem is recruiting, onboarding, administration, manager practices or something employees keep running into.
• Help build a stronger HR function as we grow, using what you see across the business to identify patterns, recommend improvements and put better systems in place.

What you bring (must-haves)

• Broad hands-on HR experience, including recruiting, onboarding, employee support and HR administration.
• Proven success running full-cycle recruiting, including direct sourcing for difficult-to-fill roles.
• Experience handling day-to-day employee and manager HR questions with sound judgment.
• Strong organizational skills and attention to detail; you're comfortable owning both important projects and administrative follow-through.
• Ability to build or improve HR processes rather than simply operate within existing ones.
• Clear, professional communication; builds trust with frontline staff, managers and executives.
• Comfortable working independently, taking ownership and knowing when to escalate an issue.
• Organized, hands-on operator who can be on-site, move between rooftops and follow through.

Nice to have

• Automotive retail or adjacent field experience such as dealership, retail, hospitality, logistics, construction or skilled trades.
• Experience recruiting technicians or other hard-to-hire skilled roles.
• Experience administering an Ontario workplace health & safety program.
• Experience with JHSCs, WSIB and return-to-work processes.
• Experience working in a multi-location organization.
• Experience building HR processes in a growing or decentralized business.
• CHRP/CHRL designation or progress toward one.

Where and how you’ll work

• On-site, full-time at Downtown AutoGroup Autoplex, 77 East Don Roadway (Queen St E & DVP), with visits to nearby Toronto locations as needed.
• Reports to and partners closely with the executive leadership team.
• This is a highly visible role with regular interaction with employees and managers across the organization.

Pay & benefits

• Base salary: CAD $67,500–$91,000 per year, commensurate with skills and experience.
• Benefits: health and dental.

You are what drives us … Apply Now!

If you're ready to take ownership of an HR function where you'll have both the authority to improve things and the responsibility to make sure they actually get done, we'd like to hear your story.

This is an in-person role.

Downtown AutoGroup is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Downtown AutoGroup is an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected will be contacted.